Quality Assurance
Quality you can count on
Our Quality systems inform everything we do, from the innovative products we create to the dedicated service we offer our customers and partners across the globe.
Navigating one of the most stringently regulated industries, we prioritize accuracy and safety in challenging environments. Our products, known for their intrinsic safety and robust design, are ideal for high-risk sectors like chemical, gas, and oil extraction and processing. Designed without moving parts, they ensure reliability even in the most demanding conditions.
To uphold our high standards, Fluenta proudly maintains an ISO 9001 certified Quality Management System. We also possess a suite of both company-wide and product-specific quality certifications.
Our commitment to compliance is unwavering. Fluenta adheres to local, national, and international regulations concerning the design, manufacture, installation, and maintenance of our products. This includes conforming to rigorous safety standards like ATEX, IECEx, CSA, Inmetro, and EAC Ex approval. In regions with minimal regulatory requirements, we voluntarily uphold the standards we would follow under the strictest regulatory environments.
Fluenta’s promise is clear: wherever we operate, we bring the same level of commitment to quality, safety, and excellence, ensuring our customers and partners receive the best in flare gas management solutions.
Our Quality Mission
At Fluenta, we define our success by the quality we deliver. Our commitment to excellence is reflected in every product and service we offer. Upholding rigorous ISO 9001 standards as well as a range of other certifications, we prioritize innovation, reliability, and customer satisfaction. Our quality management system underscores a relentless pursuit of improvement, ensuring our customers receive dependable, safe solutions. With Fluenta, quality isn't just a promise—it's a guarantee of trust and excellence.
Our Policies
Fluenta AS is dedicated to satisfying our customers’ cost, quality, and delivery requirements the first time on every order through excellence in our technology, products and services.
Fluenta AS is committed to improving the quality, consistency and cost-effectiveness of our products and processes through continuous improvement of the effectiveness of our ISO 9001:2015 compliant Quality Management System.
Our ethics policy establishes a culture of openness, trust and integrity in Fluenta’s business practices.
Effective ethics is a team effort involving the participation and support of every Fluenta employee. Fluenta is committed to protecting employees, business partners and the company from illegal or damaging actions by individuals, either knowingly or unknowingly. All Fluenta employees must undertake annual ethics training and comply with all national and international legislation on business integrity.
When Fluenta addresses issues proactively and uses correct judgment, it sets us apart from competitors. Fluenta will not tolerate wrongdoing or impropriety at any time. Fluenta will take the appropriate measures and act quickly and appropriately should the ethical code be broken.
Fluenta believes that corporate social responsibility (CSR) lies at the heart of good business practice and shows an understanding of our impact on the wider world.
For Fluenta, CSR is about complying with the spirit and intentions of the law rather than taking a narrow legal view.
Fluenta will conduct business in a legal, open and transparent manner. We conduct business with honesty, integrity and respect for human rights. Our health and safety policies are in line with best practices, and we seek to minimize our impact on the environment wherever possible.
Fluenta aims to be a good corporate citizen by ensuring we pay all applicable taxes in the jurisdictions in which we operate.
Fluenta AS is committed to an accessible and fair complaints handling process, where we work together with our customers to build knowledge and proactively improve our services and products.
All complaints shall be addressed, analyzed and properly handled, with consideration of legal regulations.
The responsibility for treating complaints lies with Fluenta AS Quality Assurance, supported by senior management.
This policy aims to provide a framework for secure information sharing between Fluenta and its partners to facilitate the provision of protecting the intellectual property of Fluenta and the personal data of its employees and customers.
Most organizational units within Fluenta often need to work together and share information to accomplish their specialized functions; therefore, all employees should familiarize themselves with the information sharing rules that follow this introduction.
Fluenta is committed to protecting the intellectual property and personal data of employees, partners, vendors and the company from illegal or damaging actions by individuals, either knowingly or unknowingly.
Fluenta aims to enhance information security on the worldwide organization level and to comply with all national and international data protection laws.
