Support

Our engineering team have been developing Florence, our smart AI 'chatbot'.

She has undertaken our Fluenta service training and can provide answers to many of the questions we get asked more regularly.

Ask Florence - your technical flow question chatbot

Florence has been trained in a wide range of flare measurement related questions. As an AI bot, she also learns from the questions you ask and the responses we provide, so please feel free to ask away.

We have a multi-level support process depending on the nature of your enquiry. Our aim to provide quick support that addresses your questions quickly.

If you have a well-defined RFQ with process data, that you would like a technical or budgetary quotation on, the best approach is to contact us via our detailed submission form, or to contact one of our sales offices or channel partners directly.

For technical queries and questions, you’re in the right place. Feel free to ask away and we’ll do our best to get you a response quickly.

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